US
Metric

Overview

The 962M Wheel Loader is equipped with built-in proven technologies to help meet your expectations for productivity and fuel efficiency. This wheel loader offers a standard lock up clutch torque converter, standard manual front locking differential axles, and improved standard ride control to significantly improve your fuel economy, performance and ergonomics. This machine deliversthe reliability, durability, and versatility you’ve come to expect from a Cat machine.

Engine - Tier 3/Stage IIIA Equivalent

Emissions
Tier 3/Stage IIIA

Weights

Operating Weight
44593.00 lb
20227.00 kg

Buckets

Bucket Capacities
2.5-9.2 m³ (3.3-12.0 yd³)

Dimensions - High Lift

Wheel Base
11.00 ft
3350.00 mm

Dimensions

Height - Top of Hood
106.00 in
2694.00 mm

Dimensions - High Lift

Ground Clearance
1.17 ft
361.00 mm

Sound

With Cooling Fan Speed at Maximum Value - Exterior Sound Power Level (ISO 6395:2008)
107.00 dB(A)
107.00 dB(A)

Service Refill Capacities

Hydraulic Tank
33.00 gal (US)
125.00 l

Dimensions

Wheel Base
132.00 in
3350.00 mm

Hydraulic System

Implement System - Maximum Operating Pressure
4250.00 psi
29300.00 kPa

Engine

Displacement
428.00 in³
7.00 l

Dimensions - Standard Lift

Centerline of Rear Axle to Hitch
5.50 ft
1675.00 mm

Dimensions - High Lift

Tread Width
7.00 ft
2140.00 mm

Transmission

Note
Maximum travel speed in standard vehicle with empty bucket and standard L3 tires with 787 mm (31 in) roll radius.

Dimensions - High Lift

Note
All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.

Dimensions - Standard Lift

Wheel Base
11.00 ft
3350.00 mm

Operating Specifications

Breakout Force
42489.00 lbf
189.00 kN

Dimensions - Standard Lift

Ground Clearance
1.17 ft
364.00 mm

Dimensions - High Lift

Lift Arm Clearance at Maximum Lift
11.83 ft
3631.00 mm

Engine

Maximum Net Torque - 1,400 rpm
726.00 ft-lb
984.00 N·m

Dimensions

Centerline of Rear Axle to Edge of Counterweight
85.00 in
2147.00 mm

Hydraulic System

Hydraulic Cycle Time - Total
9.60 s
9.60 s

Service Refill Capacities

Differential - Final Drives - Rear
11.40 gal (US)
43.00 l

Dimensions

Height - Top of Exhaust Pipe
134.00 in
3410.00 mm
Lift Arm Clearance at Maximum Lift
136.00 in
3477.00 mm
Height - Top of ROPS
136.00 in
3443.00 mm

Sound

With Cooling Fan Speed at Maximum Value - Operator Sound Pressure Level (ISO 6396:2008)
70.00 dB(A)
70.00 dB(A)

Dimensions

Centerline of Rear Axle to Hitch
66.00 in
1675.00 mm
Overall Length (without bucket)
285.00 in
7227.00 mm

Dimensions - Standard Lift

Hinge Pin Height at Maximum Lift
13.92 ft
4235.00 mm

Transmission

Forward - 1
4.30 mile/h
6.90 km/h

Dimensions - Standard Lift

Height - Top of Exhaust Pipe
11.17 ft
3410.00 mm

Dimensions

Maximum Width over Tires (loaded)
112.00 in
2824.00 mm

Dimensions - High Lift

Centerline of Rear Axle to Hitch
5.50 ft
1675.00 mm

Dimensions - Standard Lift

Note
All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.

Transmission

Reverse - 2
7.50 mile/h
12.00 km/h
Forward - 4
16.00 mile/h
25.70 km/h

Dimensions

Tread Width
84.00 in
2140.00 mm

Service Refill Capacities

Transmission
11.40 gal (US)
43.00 l

Engine

Maximum Net Power - 2,000 rpm - SAE J1349
248.00 HP
185.00 kW

Transmission

Forward - 3
12.00 mile/h
19.30 km/h

Dimensions - Standard Lift

Tread Width
7.00 ft
2140.00 mm

Dimensions

Hinge Pin Height at Carry Height
26.00 in
669.00 mm

Dimensions - Standard Lift

Maximum Width - Over Tires - Loaded
9.33 ft
2824.00 mm

Dimensions - High Lift

Height - Top of Exhaust Pipe
11.17 ft
3407.00 mm

Operating Specifications

Note (1)
For a machine configuration as defined under ?Weight.?

Dimensions - High Lift

Height - Top of ROPS
11.25 ft
3440.00 mm

Dimensions - Standard Lift

Rack Back - Carry Height
51 degrees

Dimensions - High Lift

Overall Length - Without Bucket
25.00 ft
7598.00 mm

Operating Specifications

Static Tipping Load - Full 40° Turn - No Tire Deflection
27494.00 lb
12471.00 kg

Dimensions - Standard Lift

Height - Top of Hood
8.83 ft
2694.00 mm
Height - Top of ROPS
11.33 ft
3443.00 mm

Service Refill Capacities

Cooling System
15.60 gal (US)
59.00 l

Sound

With Cooling Fan Speed at Maximum Value - Exterior Sound Pressure Level (SAE J88:2013)
75 dB(A)*

Dimensions - High Lift

Hinge Pin Height at Maximum Lift
14.83 ft
4524.00 mm

Weights

Note
Weight based on a machine configuration with Michelin 23.5R25 XHA2 L3 radial tires, full fluids, operator, standard counterweight, cold start, roading fenders, Product Link™, manual diff lock/open axles (front/rear), power train guard, secondary steering, sound suppression and a 3.3 m³ (4.3 yd³) general purpose bucket with BOCE.

Engine

Maximum Power - 2,000 rpm - ISO 14396 - Metric
265.00 HP
195.00 kW

Transmission

Forward - 5
24.50 mile/h
39.50 km/h

Dimensions - High Lift

Maximum Width - Over Tires - Loaded
9.33 ft
2824.00 mm

Dimensions - Standard Lift

Lift Arm Clearance at Maximum Lift
11.33 ft
3477.00 mm

Engine

Maximum Net Power - 2,000 rpm - ISO 9249
248.00 HP
185.00 kW
Maximum Power - 2,000 rpm - SAE J1995
263.00 HP
196.00 kW

Operating Specifications

Static Tipping Load - Full 40° Turn - With Tire Deflection
25814.00 lb
11709.00 kg

Dimensions - Standard Lift

Hinge Pin Height at Carry Height
2.17 ft
669.00 mm

Service Refill Capacities

Differential - Final Drives - Front
11.40 gal (US)
43.00 l

Engine

Maximum Net Power - 2,000 rpm - ISO 9249 - Metric
252.00 HP
185.00 kW

Hydraulic System

Implement System - Maximum Pump Output at 2,150 rpm
76.00 gal/min
286.00 l/min

Transmission

Reverse - 3
16.00 mile/h
25.70 km/h

Dimensions

Hinge Pin Height at Maximum Lift
167.00 in
4235.00 mm

Service Refill Capacities

Crankcase
5.80 gal (US)
22.00 l

Dimensions - Standard Lift

Rack Back at Ground
39 degrees

Dimensions - High Lift

Height - Top of Hood
8.83 ft
2691.00 mm

Engine

Maximum Power - 2,000 rpm - ISO 14396
261.00 HP
195.00 kW

Dimensions - Standard Lift

Overall Length - Without Bucket
23.75 ft
7227.00 mm

Hydraulic System

Implement Pump Type
Variable Axial Piston

Dimensions - Standard Lift

Centerline of Rear Axle to Edge of Counterweight
7.08 ft
2147.00 mm

Dimensions - High Lift

Rack Back - Maximum Lift
56 degrees

Transmission

Forward - 2
7.50 mile/h
12.00 km/h

Dimensions - High Lift

Centerline of Rear Axle to Edge of Counterweight
7.17 ft
2186.00 mm

Dimensions - Standard Lift

Rack Back - Maximum Lift
55 degrees

Dimensions

Note
All dimensions are approximate and based on Michelin 23.5R25 XHA2 L3 radial tires.

Transmission

Reverse - 1
4.30 mile/h
6.90 km/h

Operating Specifications

Note (2)
Full compliance to ISO 143971:2007 Sections 1 thru 6, which requires 2% verification between calculations and testing.

Service Refill Capacities

Fuel Tank
72.60 gal (US)
275.00 l

Engine

Net Power - ISO 9249
248.00 HP
185.00 kW
Peak Gross Torque - 1,400 rpm - SAE J1995
777.00 ft-lb
1053.00 N·m

Bucket Capacities

Bucket Range
2.5-9.2 m³ (3.3-12.0 yd³)

Engine

Engine Model
Cat C7.1

Dimensions

Ground Clearance
14.00 in
364.00 mm

Dimensions - High Lift

Hinge Pin Height at Carry Height
2.58 ft
779.00 mm

Sound

Note
*Distance of 15 m (49.2 ft), moving forward in second gear ratio.

Engine

Peak Gross Torque - 1,400 rpm - ISO 14396
774.00 ft-lb
1050.00 N·m

Dimensions - High Lift

Rack Back at Ground
42 degrees
Rack Back - Carry Height
48 degrees
Features

RELIABILITY YOU CAN COUNT ON

  • Cat C7.1 engine offers increased power density with a combination of proven electronic fuel and air systems.
  • Equipped with automatic Cat regeneration system, Cat clean emissions module (CEM) with Diesel Particulate Filter (DPF), and Diesel Exhaust Fluid (DEF) tank and pump (Tier 4 Final, Stage IV, and Stage V only).
  • Features an electric fuel priming pump and a fuel/water separator.
  • Thorough component design and machine validation processes result in unmatched reliability and uptime.

LONG TERM VALUE AND DURABILITY

  • Tough transmission and axles handle extreme applications.
  • Automatic powershift (5F/3R) transmission features durable, long-lasting components.
  • Full-flow hydraulic filtration system with additional loop filtration improves hydraulic system strength and component life.
  • Full hydraulic enclosed wet-disc with Integrated Braking System (IBS) and brake wear indicators add valued safety on the job.

ACHIEVE GREATER PRODUCTIVITY

  • Increased engine power resulting in improved machine performance and response.
  • With 5-speed transmission and lock-up clutch torque converter, power trains deliver smooth shifting, fast acceleration, and speed on grade for greater performance and fuel efficiency.
  • Optimized Z-bar linkage provides high breakout force at ground level along with excellent parallelism for precise work tool control.
  • Easy-to-load performance series buckets improve material retention and reduce dig times, significantly improving productivity and fuel efficiency.
  • Differential locks are activated on-the-go, which improves traction, resulting in increased productivity while reducing tire scuffing for reduced operating costs.
  • Automatic idle engine shutdown system significantly reduces idle time, overall operatinghours, and fuel consumption.

DO MORE WITH LESS FUEL

  • Deep system integration results in lower fuel consumption.
  • Significantly more fuel efficient than both the H and K Series loaders.
  • Power dense engine burns less fuel by providing power and torque when needed.
  • Significantly improved performance and fuel economy through engine speed and overall system heat load reduction.
  • Standard productive economy mode delivers more fuel savings with minimal productivity impact.

TECHNOLOGY THAT GETS WORK DONE

  • Developed to monitor, manage, and enhance your job site operations.
  • Payload provides accurate weighing* of the materials you are loading and hauling. Payload data is displayed in real-time to improve productivity and reduce overloading.
  • Detect enhances awareness of the environment around working equipment and provides alerts to help keep people and assets safe on the job site.
  • Link wirelessly connects you to your equipment, giving you access to essential information you need to know to run your business. Gain valuable insight into how your machine or fleet is performing allowing you to make timely, fact-based decisions that can boost job site efficiency and productivity.
  • Optional Advanced Productivity subscription providescomprehensive actionable information to help you manage and improve the productivity and profitability of your operations.

    * Not legal for trade.

SAFELY HOME EVERY DAY

  • Cab access with wide door, optional remote door opening, and stair-like steps add solid stability.
  • Floor-to-ceiling windshield, large mirrors with integrated spot mirrors, and rear-vision camera provide industry leading all-around visibility.
  • Computerized monitoring system includes several warning indicators.
  • Rear vision camera enhances visibility behind the machine, helping you work safely and confidently.
  • Optional rear object detection radar system warns you of an object in critical zone while going in reverse, enhancing job site safety

REDUCED MAINTENANCE TIME AND COSTS

  • Extended service intervals including -
  1. Engine oil and engine oil filter change interval up to 1000 hours (Tier 4 Final, Stage IV, and Stage V only)
  2. Hydraulic filter change interval up to 1000
  3. Transmission oil change interval up to 2000 hours
  • One-piece tilting hood makes cab access fast and easy.
  • Electrical service centers enhance convenience and accessibility.
  • Access to fuel fill and daily maintenance points means less servicing time is required.
  • Optional integrated Cat autolube system provides full lube system monitoring and diagnostic test visibility.
  • Remote flash support
  • Longer tire life with on-the-go traction aids.

DESIGNED FOR OPERATORS

  • The next generation easily adjustable seat with updated styling and a revolutionary suspension system. It comes in three trim levels and can be equipped with a 4-point harness.
  • Sound-suppression, seals, and damping cab mounts decrease noise and vibration for a quieter work environment.
  • Low-effort conventional steering wheel standard.
  • Optional seat-mounted electro-hydraulic joystick steering system provides precision control and dramatically reduces arm fatigue, resulting in excellent comfort and accuracy.
  • Electrohydraulic (EH) controls, parking brake, and Single Axis Lever (SAL) lift and tilt function allow for better handling and control management.
  • Smart ergonomic controls are easy to use, intuitive, and user-friendly.
  • Touchscreen multi-function color display keeps operators focused.
  • The next generation of ride control works as a shock absorber, improving ride quality over rough terrain.
  • Enhanced inclined steps and convenient grab handles create a secure and accessible operating space.
  • Extended windows enhance visibility while convex and spot mirrors extend the driver’s view on the sides and rear.

PURPOSE BUILT SPECIALTY MODELS

INDUSTRIAL & WASTE

  • Engineered for work in Transfer Stations, Recycling Depots, Scrap Yards and Demolition Sites.
  • Factory installed guarding improves uptime; guards protect axle seals, steering cylinders, crankcase, front frame, powertrain, tilt cylinders, lower caband rear box. Package includes reinforced service centers, heavy duty cable steps, lift cylinder baffles, narrow front fenders, and steel rear fender deflectors.
  • Factory installed options available are solid tires, rear machine guard, rubber mounted cab glass, engine precleaner, powered and filtered cab precleaner and variable pitch cooling fan.
  • Cat Waste Buckets available separately are Load & Carry, Tamp & Clamp, Dozing, and Grapple can be fitted with steel or rubber cutting edge.
FORESTRY
  • Designed for efficiency and productivity log and chip handling in paper, pellet and saw mills.
  • 962M Forest Machineincludes logger counterweight to maintain stability carrying heavy loads, larger lift and tilt cylinders increase machine capacity 9% over base model.
  • Factory optionsavailable are Fusion or VCE quick coupler, 3rd or 4th function hydraulics to operate top or high dump bucket, front windshield guard, variable pitch fan, 9 fins per inch cooler cores, engine precleaner, axle oil coolers and premium LED lighting package.
  • Work Tools available separately are Sorting Grapple, Millyard, Logging, Pole and Log & Lumber Forks and Light Material High Dump and Chip Buckets.
CORROSION RESISTANCE
  • Designed for corrosive environments such as fertilizer plants, chemical industries, agriculture, salt water ports and others.
  • Factory protection of all machine components that can be affected by corrosive materials.
  • Treatment includes E-Coat cooler cores, additional coating on main hydraulic valve, heat treated shrink sealant on hydraulic hoses, fittings and electrical wiring, all hinges greased, Zerust® vapor enclosure for electronic components, extra heavy duty alternator, turbine engine precleaner and varnish protection on engine compartment, internal chassis and all non-painted metallic parts.
Standard Equipment
  • POWER TRAIN
    • Engine, Cat C7.1 meets Tier 3/Stage IIIA equivalent or Tier 4 Final/Stage IV emission standards
    • Cat Clean Emissions Module (CEM) with Diesel Particulat eFilter (DPF) and Diesel Exhaust Fluid (DEF) tank and pump (Tier 4 Final/Stage IV models)
    • Fuel priming pump (electric)
    • Fuel/water separator
    • Precleaner, engine air intake
    • Economy Mode (selectable)
    • Transmission, automatic countershaft power shift (5F/3R)
    • Torque converter, locking clutch with free wheel stator
    • Switch, transmission neutralizer lockout
    • Axles, manually actuated differential lock fron taxle, open differential rear axle
    • Axles, ecology drains
    • Brakes, full hydraulic enclosed wet-disc with Integrated Braking System (IBS)
    • Brake wear indicators
    • Parking brake, disc and caliper
    • Fan, radiator, electronically controlled, hydraulicallyd riven, temperature sensing, on demand
  • OPERATOR ENVIRONMENT
    • Cab, pressurized and sound suppressed (ROPS/FOPS)
    • Viscous mounts
    • Multi-function 18 cm (7 in) color LCD touch-screen display for rear avision camera image display (reverse travel activated) and machine status, setting and health parameters
    • EH controls, SAL (single axis lever) lift and tilt function
    • Steering, steering wheel
    • Radio ready (entertainment) includes antenna, speakers and converter (12V, 10-amp)
    • Air conditioner , heater, and defroster (auto temp and fan)
    • EH parking brake
    • Beverage holders (2) with storage compartment for cell phone/MP3 player
    • Bucket/work tool function lockout
    • Coat hook (2)
    • Ergonomic cab access ladders and handrails
    • Horn, electric
    • Light, two dome (cab)
    • Mirrors, rearview external with integrated spot mirrors
    • Post mounted membrane 16 switch keypad
    • 2 receptacles, 12V
    • Seat, Cat Comfort (cloth) air suspension
    • Seat belt, 51 mm (2 in) retractable, with indicator
    • Sun visor, front
    • Wet-arm wipers/washers front and rear, intermittent front wiper
    • Window, sliding (left and right sides)
    • Cab tie-off
  • COMPUTERIZED MONITORING SYSTEM
    • With following gauges: Speedometer;tachometer; Digital gear range indicator; Diesel Exhaust Fluid (DEF) level (Tier 4 Final/Stage IV models); Temperature: engine coolant, hydraulic oil, transmission oil, Fuel level
    • With following warning indicators: Regeneration; Temperature: axle oil, engine intake manifold; Pressure: engine oil, fuel pressure hi/low, primary steering oil, service brake oil; Battery voltage hi/low; Engine air filter restriction; Hydraulic oil filter restriction; Hydraulic oil low; Parking brake; DEF low level (Tier 4 Final/Stage IV models); Transmission filter bypass
  • ELECTRICAL AND LIGHTING
    • Batteries (2), maintenance free 1,400 CCA
    • Ignition key; start/stop switch
    • Starter, electric, heavy duty
    • Starting and charging system (24V)
    • Lighting system: Four halogen work lights (cab mounted); Two LED stop, turn, tail lights; Two halogen roading lights (with signals); Two halogen rear vision lights (hood mounted)
    • Alarm, back-up
    • Alternator, 145-amp brushed
    • Main disconnect switch
    • Receptacle start (cables not included)
  • CAT CONNECT TECHNOLOGIES
    • Link technologies: Product Link
    • Detect technologies: rear vision camera
  • LINKAGE
    • Linkage, optimized Z-bar, cast crosstube/tilt lever
    • Kickout, lift and tilt, automatic (adjustable in cab)
  • HYDRAULICS
    • Hydraulic system, load sensing
    • Steering, load sensing
    • Ride control, 2V
    • Remote diagnostic pressure taps
    • Hoses, Cat XT™
    • Couplings, Cat O-ring face seal
    • Hydraulic oil cooler (swing out)
    • Oil sampling valves
  • FLUIDS
    • Premixed extended life coolant with freeze protection to -34° C (-29° F)
  • OTHER STANDARD EQUIPMENT
    • Hood, non-metallic power tilting
    • Service centers (electrical and hydraulic)
    • Auto idle shutdown
    • Fenders, front with mud-flap/rear with extension
    • Ecology drains for engine, transmission, and hydraulics
    • Grill, airborne debris
    • Filters: fuel, engine air, engine oil, hydraulic oil, transmission
    • Fuel cooler
    • Grease zerks
    • Hitch, drawbar with pin
    • Precleaner rain cap
    • Sight gauges: engine coolant, hydraulic oil, and transmission oil level
    • Toolbox
    • Vandlism protection caplocks
Optional Equipment
  • POWER TRAIN
    • Axles: Automatic front/rear differential locks; Axle oil cooler; Extreme temperature seals; Seal guards
    • Fan, VPF (variable pitch fan), automatic and manual control
    • Radiator, high debris with wider fin spacing
  • OPERATOR ENVIRONMENT
    • Door, remote opening system
    • Cover, HVAC metallic
    • EH controls, SAL 3rd function - Additional roller switch for 4th function
    • EH controls, joystick lift and tilt - Additional integrated roller switches for 3rd and 4th functions
    • Filter, carbon fresh air
    • Mirrors, heated rearview external with integrated spot mirrors
    • Precleaner, HVAC
    • Precleaner, HVAC (RESPA)
    • Radio, AM/FM/CD/USB/MP3 Bluetooth and Satellite Sirius and XM
    • Radio, CB ready
    • Seat, heated air suspension
    • Seat belt, 76 mm (3 in) retractable, with indicator
    • Steering, EH joystick, speed sensing with force feedback
    • Roof, metallic
    • Steering, secondary
    • Sun visor, rear
    • Windows, rubber mounted
    • Windows, with front guard
    • Windows, with full guards front, rear and sides
    • Full time rear vision display Work Area Vision System (WAVS)
  • ELECTRICAL AND LIGHTING
    • Four additional auxiliary halogen cab mounted work lights or
    • Two additional auxiliary front HI LED and two additional auxiliary rear LED cab mounted work lights with two LED work lights in the radiator grill and LED front turn signals also includes replacement of the standard four halogen cab mounted work lights with four LED work lights (the standard offering and only roading light available is the halogen roading light)
    • Warning amber strobe beacon
    • Reversing strobes
    • External seat belt indicator light
    • Speed limiter - 20 km/h (Europe only)
  • STARTERS, BATTERIES, AND ALTERNATORS
    • Cold start - 120V
    • Cold start - 240V
  • CAT CONNECT TECHNOLOGIES
    • Link technologies: VIMS™
    • Payload technologies: Cat Production Measurement 2.0 (Cat PM); Printer, Cat Production Measurement; Aggregate Autodig
    • Detect technologies: Cat Rear Object Detection
    • Machine Security System
  • LINKAGE
    • High lift
    • Forestry
    • Extended capacity (962M only)
    • Quick coupler ready
    • Autolube
  • WORK TOOLS
    • Performance Series buckets
    • Fusion quick coupler
    • Forks, pallet
    • Forks, logging
  • HYDRAULICS
    • 3rd function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
    • 4th function with Ride Control: Standard linkage; High lift linkage; Forestry linkage
  • FLUIDS
    • Premixed extended life coolant with freeze protection to -50° C (-58° F)
  • OTHER OPTIONAL EQUIPMENT
    • Cat Autolube System
    • Fenders, roading
    • Guard, power train
    • Precleaner, turbine
    • Precleaner, trash
    • Platform, window washing
    • Cold weather package: Transmission filter bypass; Fan pump bypass; Jacket water or engine block heater; Ether aid ready
  • OPTIONAL APPLICATION SPECIFIC CONFIGURATIONS
    • Aggregate Handler
    • Industrial & Waste
    • Forestry
    • Corrosion Resistance