Service

Emissions Overview

Keeping compliant with local emissions laws can mean the difference between operating your business worry-free and dealing with costly fines, lost business, decreased profit margins, and even legal action. Peterson is committed to helping your fleet meet the latest regulations, and we offer a range of options to keep you in compliance.

Whether you need a completely new machine, want to rent a compliant unit for a project, or are interested in bringing your existing equipment up to the latest standards, we can help. Our in-house emissions expert, Grant Stickney, has years of experience helping customers like you with engine retrofit projects, and we have successfully brought machines as diverse as skidders, hydraulic shovels, and asphalt compactors up to modern emissions standards.

Peterson is also an authorized dealer for CAT, DCL, and ESW retrofit solutions, so you can rest easy knowing your equipment is in capable hands.

Contact Grant today for more information:

Grant Stickney

510-376-4374

gstickney@petersontractor.com

The heavy equipment industry can be hard and fast-paced. Rugged worksites take their toll on components and new technology can make older machines obsolete. We offer multiple rebuild options to maintain uptime while reducing the cost of ownership and production.

Cat Certified Rebuild (CCR)

With a Cat Certified Rebuild, your machine gets a second life at a fraction of the cost of buying new. During the rebuild process, over 350 tests are administered on a machine, critical engineering updates are implemented, and approximately 7,000 parts are automatically replaced. At the end of the rebuild, you get a like-new machine with a warranty.

The Cat Certified Rebuild process includes:

• Over 350 tests
• Approximates 7,000 parts automatically replaced
• Disassembly
• Reconditioning
• Engineering Updates
• Power Train Tests
• Reassembly
• Performance Testing
• Repainting
• Issue of New Serial Number or PIN
• Customer Evaluation

Machine Rebuild

Recover all the performance and productivity of your original machine—and capture the benefits of the latest engineering updates, too.

Power Train Rebuild

A rebuilt powertrain can restore performance, increase machine availability and greatly improve its productive service life.

Hydraulic Rebuild

When the rest of your machine is running strong, restore like-new performance to your hydraulic systems.

Engine Rebuild

When you invest in Cat, you’re investing in durability and performance. Rebuild your engine to maximize that investment.

Machine Component Rebuild

Restore your engine, transmission, torque converter, axle assemblies or final drives to like-new performance

Service When You Need It

Peterson offers extensive 24hr on call field service to all of its customers. An entire fleet of heavy duty service trucks and lube trucks are waiting to respond to your every service need. Whether there is a minor malfunction that needs a quick fix or an inexplicable system shutdown our service technicians are up to the job. Some of our field service capabilities include:

• Oil Sampling Analysis (SOS)
• Welding and Metal Fabricating
• General Engine Service
• General Mechanical Repair

Customer Support Agreements

A Customer Support Agreement (CSA) is a tailored contract that helps you lower your cost per unit of production. Agreements are customized to fit your business needs and can range from simple Preventive Maintenance Kits to sophisticated Total Cost Performance Guarantees. No matter which option you choose, you can be assured that Peterson will provide you with careful planning and ongoing attention that will help you succeed.

When you have a CSA with Peterson, you have more time to do what you do best – run your business. Highly trained technicians assist you by maintaining your equipment and driving down operating costs. In the end, everyone's goal is the same: helping you gets more work done at a lower cost.

Perhaps the most important feature of any CSA is flexibility. There are no pre-set requirements or specific products and services that you must agree to buy. In every case and with every piece of equipment, a CSA is an individualized plan. Depending on your needs, your costs can be a flat rate, monthly fee or some other arrangement based on actual production hours. Your agreement may include as few or as many pieces of equipment as you wish. You can cover individual systems, single pieces of equipment, or entire fleets. We will work with you to determine the best strategies to maximize productivity and minimize costs for both your CAT and non-CAT equipment.

Customer Support Agreements are not just for large pieces of equipment, and they are not just for new equipment either. The need to get more work done at a lower cost is the same, regardless of age or application.

Protect Your Investment

Peterson’s Fluid Analysis Lab in Eugene, Oregon specializes in analyzing fluids from your equipment fleet and examining those fluids for common signs of component failure. For example, the occurrence of fine metal particles in hydraulic oil often indicates the breakdown of a hydraulic pump or another major component.  If these particles are detected early enough, service technicians can replace the pump and oil and prevent further damage to the entire hydraulic system.

Fluid Analysis does far more than discover component failures, though. It’s also the best way to gauge when to replace the fluids in your machine. Broken down oil, or oil containing contaminants such as water, could lead to overheating and excessive wear of important machine components, damage that can be prevented by keeping tabs on the condition of your fluids through our analysis.

Peterson is committed to your machine’s long-term reliability, and fluid analysis is just one of the ways our highly trained staff uses technology to deliver you a quality service experience.

The tests and services, and the tools required are all available through your local parts counter.

Why choose Peterson for all of your hydraulic service needs?

• Fast turn-around
• Warranties on any rebuilt hydraulic component for a minimum of 6 months with options to 36 months
• Service and parts for hydraulic components in all construction, industrial, manufacturing, marine, waste disposal or mobile hydraulic applications
• Over 75 years of hydraulics experience
• Free pick-up and delivery to all Peterson Hydraulic Services Customers

Cylinders:

• Exchange cylinders  – available upon request when downtime is absolutely critical
• Cylinder inspection – Complete tear-down with firm quote for required repairs
• Light honing – provided on all cylinder repairs to insure maximum seal ability while yielding industry leading life cycle costs
• Heavy honing – extends barrel life by correcting surface irregularities or cylinder wall damage
• Re-tubing – custom made replacements to OEM specifications for cylinders with extensive damage
• Re-roding – on-site rod fabrication to OEM specifications, using in-house inventory of metric and standard rod stock for quick turnaround
• Custom fabrication – new cylinders, new designs

Pumps, Motors, and Valves

We service all makes of gear vane, piston, geroter and disc valve pumps and motors. From rebuilding, to exchange, to new sales, we provide a single source for all makes and brands.

In house repair capabilities:

• Hydraulic cylinders
• Pumps
• Motors
• Hose and couplings
• Fabrication and refurbishment 

Brands We Service

We service and source parts and replacement components for: