Online Fleet Management

Ryan Nelson

Digital Technology Specialist


Ryan Nelson is Peterson’s Digital Technology Specialist, supporting customers by determining which Cat technology tool (fleet management/condition monitoring/ecommerce) is best for their application; he then enrolls and trains them in the tool(s) use. These tools ensure a better customer experience and reduced maintenance cost throughout the equipment lifecycle!

Ryan joined Peterson in 2006 as a Service Technician in Portland. He was later promoted to Part Counter Salesman in the Portland Parts Department. In 2014, Ryan was named e-Customer Support Representative, a position in which he excelled and grew Peterson’s online parts sales dramatically for nearly seven years.


One-on-One Training and support

Schedule your custom training session or consultation today.

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Fleet Management 

Use My.Cat.Com’s condition monitoring and preventive maintenance workflow to maximize uptime and reliability.



Order Online

24/7 ordering, pay on account or by credit card, machine and frequently ordered lists



Order by Phone

Call our expert team of Peterson representatives with access to Caterpillar's most advanced databases



Order in Person

Return cores, pick up parts and work with parts experts at any of our counters



Cat Publications

Purchase genuine Cat parts catalogs and Operation & Maintenance Manuals available in print, CD, or digital download

Cat Publications


Technical Assistance Helpline

Have questions about parts selection or troubleshooting? Call 866-899-9370 now. Charges may apply.