Online Fleet Management
Digital Technology Specialist
Ryan Nelson is Peterson’s Digital Technology Specialist, supporting customers by determining which Cat technology tool (fleet management/condition monitoring/ecommerce) is best for their application; he then enrolls and trains them in the tool(s) use. These tools ensure a better customer experience and reduced maintenance cost throughout the equipment lifecycle!
Ryan joined Peterson in 2006 as a Service Technician in Portland. He was later promoted to Part Counter Salesman in the Portland Parts Department. In 2014, Ryan was named e-Customer Support Representative, a position in which he excelled and grew Peterson’s online parts sales dramatically for nearly seven years.
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