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Oregon-based company does it all as GC and full-service contractor

Chad "Chapper" Jackson, Owner/President, Jackson Industries

Clearing land, removing 120-foot fir trees, building a retaining wall and putting in a curb and new sidewalks along a very busy street on the outskirts of downtown Portland, Ore., workers for Jackson Industries never miss a beat despite working non-stop in a relentless rainstorm.

The wider shoulder, new sidewalks and retaining wall will provide much needed safe passage for the many students who had no other option but to walk on the dangerous open streets to reach their adjacent college.

“We’re able to provide services that most people would have to hire two or three companies to accomplish,” says owner and president Chad Jackson. “As a full-service contractor, we self-perform our own excavation, site prep, structural and concrete work so our customers aren’t having to manage several subs.”

Their current street/sidewalk project clearly demonstrates the work ethic the North Plains, Oregon-based company is known for—along with quality, timeliness and fairness.

“We bid our jobs at a fair price,” says Mike Graser, operations manager. “And we follow through on our commitments.”

“The majority of our business comes from our reputation for being reliable, cost-effective, efficient and able to consistently deliver a high-quality product,” Graser says.

Founded in 2007, the company’s work is split 50/50 between public works and private commercial/residential. Projects take Jackson’s 25 employees throughout Oregon, Washington and Idaho as they run anywhere from three to seven jobs at any one time.

Jackson has deep roots in the construction business. His parents were in general contacting for 35 years, and his father had his own business. Jackson and his brother now own their own businesses.

Currently Jackson operates Cat® excavators with a variety of buckets, hammers and augers; plus, compact track loaders. The company performs all of its own equipment maintenance, and the fleet is kept in excellent condition and has been extremely reliable, delivering above 98 percent availability.

A versatile Cat 304C CR Mini Excavator is still hard at work, despite having nearly 8,000 service hours on the hour meter. Its compact radius is perfect for working safely and efficiently in small or confined spaces, such as busy, single-lane traffic roads.

“I’ve always liked Cat machines,” Jackson says. “My first skid steer was a 2002-built, 236 rubber tired skid steer. It was the very first machine I bought when I went into business.”

Crews also use a Cat broom attachment on their versatile 279D CTL for street sweeping and cleaning up jobsites; and a fork attachment for moving materials around the jobsite.

He likes to purchase machines mostly through rental-purchase options using Cat Financial. Based on his experience, Jackson says that Cat Financial is excellent to work with.

“They are probably the best financial institution there is to work with,” he says. “It’s just no hassle. You tell them what you’re looking for, and they send you the paperwork. I don't have to go in and sign paperwork, it's on my desk. The equipment is delivered. We’re up and running. Money transfers later for the down Payments. So, there’s no hassle.”

“Parts and service support from Peterson is amazing,” Graser says. “They always have what we need, when we need it. It’s seamless.”

Looking ahead, Jackson expects his company to leverage its niche as a full-service contractor to perform more solar and infrastructure projects, with a continuing commitment to high-quality results.

“Parts and service support from Peterson is amazing.”