Cat Service Information System

Cat Service Information System (SIS) is the electronic service tool that covers all information for Cat products from 1977 to today. From SIS, you can identify and add parts to a SIS shopping cart, then bring your cart over to Parts.cat.com when you are ready to order and check-out. Caterpillar has now released the new SIS 2.0, with enhanced search features, seamless navigation across parts, and a new look and feel that is mobile friendly.

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What's New in SIS 2.0

  • Many enhancements have made SIS 2.0 simple to access, intuitive to use and more efficient so you can get the job done faster.
  • Responsive cloud-based design allows you to log in from any device, giving you the parts and service information at your fingertips, when you need it.
  • No more plugins, updates or configurations required.
  • Access all content from a PC, phone or tablet.
  • Find information faster: 50% fewer clicks to find the same parts and service information with 24% shorter sessions on average!
  • You’ll find SIS 2.0 available in Chinese (Simplified), English, French, German, Indonesian, Italian, Japanese, Portuguese, Russian, and Spanish.

 

Get Access to SIS 2.0

  • If you had access to SIS previously: your access should automatically update to SIS 2.0.
  • If you have never accessed SIS: First, register and create an online account on Parts.cat.com. Then contact Peterson Cat to find out about subscription details. They will need to connect your online account with your Peterson Cat account. (Please allow us a day to do this).
  • Finally, you must be logged into the Parts.cat.com site – and click on SIS in the top menu bar.

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SIS2GO on a phone

 

Cat SIS2GO App

Doing your own repairs isn’t always easy. Finding information you can trust to diagnose fault codes, understand proper repair and maintenance procedures, and ensure you have the right parts can be challenging. Downloadable from app stores, SIS2GO puts maintenance, troubleshooting and repair information for your equipment at your fingertips.

 

SIS2GO Features

Whether you are on the job or on-the-go, the SIS2GO app can help you prepare for the unexpected. You can get operation & maintenance manuals and parts information at no charge by downloading the Cat SIS2GO app.

With an affordable monthly or annual subscription* (through the app), you can access the service manual information for the equipment you own.

*Subscription pricing may vary depending on location; pricing can be found in the app stores. Pricing is subject to terms and conditions, including, but not limited to those related to the subscription process.

 

Operation & Maintenance
How to operate & maintain equipment

Parts Information
Identify parts & see where they fit on the equipment

Disassembly & Assembly
Step-by-step repair procedures

Schematics
How the hydraulic & electrical systems work

Test & Adjust
How to check & adjust within operating parameters

Troubleshooting Guides
How to diagnose & resolve equipment issues

Systems Operations
How major systems function

Recommended Tooling
Tooling required to perform a repair or procedure


VisionLink

Telematics data answer important questions about your Cat assets so you can better control operating costs.

Order Online

Shop more than 1.4 million parts online through parts.cat.com.

Order by Phone

Call our expert team of Peterson representatives with access to Caterpillar's most advanced databases.

Cat Card

The Cat Card account is the easy way to pay for parts, attachments, service and protection plans for your equipment.

Order in Person

Return cores, pick up parts and work with parts experts at any of our counters.

Cat Publications

Purchase genuine Cat parts catalogs and Operation & Maintenance Manuals available in print, CD, or digital download.

Parts Reference Guides

Select your machine type and download a free Parts Reference Guide.