Cat Service Information System
Cat Service Information System (SIS) is the electronic service tool that covers all information for Cat products from 1977 to today. From SIS, you can identify and add parts to a SIS shopping cart, then bring your cart over to Parts.cat.com when you are ready to order and check-out. Caterpillar has now released the new SIS 2.0, with enhanced search features, seamless navigation across parts, and a new look and feel that is mobile friendly.
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What's New in SIS 2.0
- Many enhancements have made SIS 2.0 simple to access, intuitive to use and more efficient so you can get the job done faster.
- Responsive cloud-based design allows you to log in from any device, giving you the parts and service information at your fingertips, when you need it.
- No more plugins, updates or configurations required.
- Access all content from a PC, phone or tablet.
- Find information faster: 50% fewer clicks to find the same parts and service information with 24% shorter sessions on average!
- You’ll find SIS 2.0 available in Chinese (Simplified), English, French, German, Indonesian, Italian, Japanese, Portuguese, Russian, and Spanish.
Get Access to SIS 2.0
- If you had access to SIS previously: your access should automatically update to SIS 2.0.
- If you have never accessed SIS: First, register and create an online account on Parts.cat.com. Then contact Peterson Cat to find out about subscription details. They will need to connect your online account with your Peterson Cat account. (Please allow us a day to do this).
- Finally, you must be logged into the Parts.cat.com site – and click on SIS in the top menu bar.
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Cat SIS2GO App
Doing your own repairs isn’t always easy. Finding information you can trust to diagnose fault codes, understand proper repair and maintenance procedures, and ensure you have the right parts can be challenging. Downloadable from app stores, SIS2GO puts maintenance, troubleshooting and repair information for your equipment at your fingertips.
SIS2GO Features
Whether you are on the job or on-the-go, the SIS2GO app can help you prepare for the unexpected. You can get operation & maintenance manuals and parts information at no charge by downloading the Cat SIS2GO app.
With an affordable monthly or annual subscription* (through the app), you can access the service manual information for the equipment you own.
*Subscription pricing may vary depending on location; pricing can be found in the app stores. Pricing is subject to terms and conditions, including, but not limited to those related to the subscription process.
Operation & Maintenance
How to operate & maintain equipment
Parts Information
Identify parts & see where they fit on the equipment
Disassembly & Assembly
Step-by-step repair procedures
Schematics
How the hydraulic & electrical systems work
Test & Adjust
How to check & adjust within operating parameters
Troubleshooting Guides
How to diagnose & resolve equipment issues
Systems Operations
How major systems function
Recommended Tooling
Tooling required to perform a repair or procedure