WHAT’S A CVA?
Cat Customer Value Agreements (CVAs) are easy ownership plans fit to your business needs in order to extend equipment life and maximize your investment. Whatever your industry, whatever your Cat product — keeping it in excellent condition means more production and lower costs. That’s a CVA.
Build a plan for your fleet
Your Product Support Representative can help build a CVA tailored to your machines, utilization, and the work you do.
Services Commitment:
Next-day parts
Two-day repairs
This is our Services Commitment, exclusive to a Cat Customer Value Agreement: Next-day parts. Two-day repair. Getting you back to work.
The CVA Difference
Each CVA offers different elements depending on your industry and Cat product. View the above pages to learn specific CVA details. But for any CVA, you can expect these four areas of ownership value.
Hassle-Free
Hassle-free maintenance and ownership with genuine Cat parts that can be delivered right to you, right on schedule for planned maintenance. You get helpful advice, easy parts instructions and eligibility to roll your CVA into one monthly machine payment.*
Security
Security of expert Peterson support with Equipment Protection Plans that offer troubleshooting, diagnostics and repairs with genuine Cat parts.
Peace of Mind
Peace of mind from equipment health management with easy access through VisionLink® to monitor machine hours, location and key health alerts and inspection results through Cat Inspect.
CVA Options
CVAs can be tailored to fit your specific needs whether you own one machine or an entire fleet. No matter when or where you purchased your machine, there's a CVA that's just right for you and for your operation.
Parts Support CVA – Convenience
Prefer to handle your own maintenance? Enjoy scheduled parts delivery with instruction, genuine Cat parts available when you need them and connected machine data.
Premium Service CVA – Performance
Add Peterson labor to your CVA for complete support with expert Cat technicians to help you with maintenance and service needs like inspections, S·O·S℠ Fluid Analysis and Condition Monitoring.
Keep your machines running
A CVA helps reduce downtime, simplify maintenance, and keep your equipment on the job.
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